Turn WhatsApp intoyour smartest support agent.
CaseAI reads your docs, FAQs and website, then answers customers on WhatsApp using RAG + GPT-5-mini. Upload content, paste links or give instructions – your agent handles the rest.
No long setup. Connect WhatsApp, add your knowledge sources and go live in minutes.
Teach your WhatsApp agent in 3 ways
CaseAI uses retrieval-augmented generation (RAG) so every answer can reference your own content – not just generic AI knowledge.
Upload documents
PDFs, FAQs, CSVs, product sheets and more. CaseAI indexes them so your agent can quote exact answers.
Scrape your website
Paste a URL (e.g. your help centre or pricing page). CaseAI crawls key text and uses it when replying to customers.
Add custom instructions
Tell CaseAI exactly how to talk on WhatsApp – tone, priorities, what to promote and what to avoid. The agent follows your rules on every reply.
Under the hood, your content is embedded into a vector store and combined with GPT-5-mini for final answer generation – fast, accurate and always on-brand.
Turn support chats into revenue
CaseAI keeps conversations warm, follows up automatically and nudges customers to buy — without adding headcount.
Capture more sales
Answer pricing and product questions instantly so fewer leads drop off. Turn “just checking” chats into paid orders.
Respond 24/7, automatically
Your agent replies in seconds, day or night, across hundreds of chats — without your team staring at the inbox.
Nurture and upsell on autopilot
Use saved answers and custom instructions to suggest bundles, upgrades or add-ons, turning support chats into repeat revenue.
Simple plans for growing teams
Start on Pro, or scale to Business when your WhatsApp volume increases.
Pro Plan
$49 USD / month
Ideal for solo founders and small teams.
- • 2,000 AI messages included
- • 5 GB storage for files, and website content(+ top-ups available)
- • 1 WhatsApp number
- • 1 manager seat
- • $0.02 per additional message
Business Plan
$149 USD / month
For teams handling serious WhatsApp volume.
- • 10,000 AI messages included
- • 25 GB storage for files, and website content(+ top-ups available)
- • 1 WhatsApp numbers
- • 1 manager seat
- • $0.015 per additional message
Ready to see CaseAI answer your first WhatsApp chat?
Connect your WhatsApp number, upload a couple of docs or your FAQ URL, and let the agent handle the next customer – while you focus on the work that matters.